The cashout time at GuruPlay can take up to 3-5 working days to receive your withdrawals. It will vary depending on the payment method you have used, with eWallets taking slightly longer. Weekend cashouts are available and manual flushing is used for processing. The reverse time is between 6-12 hours, which can see some players spend their winnings before they even get them.
The game choice hosted by GuruPlay casino is good as they are one of the few online casino site which offers live roulette, blackjack and baccarat. The most popular game is the live roulette which is opened from 9am till 6am with table limits from £1 to £1500. A live dealer will take bets and carry out the tasks of the game while you wait to see if your choices are correct. GuruPlay don't just offer live casino games but also provide alternative's such as table casino i.e. Pantoon, Pandora's Box, Virtual simulated horse racing and much more.
GuruPlay's graphics are powered by the Smart gaming group and provide good video quality, crisp sound effects and an easy to follow table layout with no lag. Playing Live Roulette brings you close to experiencing a real live casino without actually being there. The look and feel of the site is very modern and enticing and makes it easy to enjoy your gameplay. The in-game graphics are on a soft dark blue background which is easy on the eye, allowing you to play for several hours without feeling tired. The slots are full of colour and animation, which can get a bit much to look at after half an hour or so.
The security system used by GuruPlay is the 128-bit Secure Socket Layer (SSL) Digital Encryption, which will protect all related transactions over the internet. They look to use an e-wallet system which is managed by Paypoint PLC Payment Processing Solutions. To enhance it's security, Guruplay have taken several measures to prevent any access to servers containing highly sensitive information. So you can feel safe in the knowledge that all debit and credit card details are stored on a secure server, protected by the latest and most secure firewall systems.
GuruPlay have an efficient customer support team who you can get in contact with via e-mail and phone during playing hours. You can expect to have your enquiries to be answered within a few hours by email. The phone support team are relatively quick in dealing with the customer enquiries, with waits normally no longer than 10 minutes. Alternatively the site features a FAQs section where you can access responses to all common enquiries made by other players.